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This course consists of three lessons. Each lesson takes approximately 30 minutes. It should take about 90 minutes to complete the course.
What is a Great Manager?
This course introduces leadership and management concepts that are critical to building a high-performing workforce. It also explores the basics of Emotional Intelligence and describes why it is an important concept for leaders to understand and develop. During this process, you will learn about a number of key management tools and techniques as well as some common myths and truths about leadership. This foundation provides a firm grounding in the basic concepts of management and leadership, which you will continue to build on in successive topics.
To start the course, click on the first lesson in Course Content below.   As you complete each lesson, your progress will be indicated in the sidebar on the right.