Our Work

Man working on an org chart with a stylus

A large academic medical department experienced significant change as they integrated across traditionally separate areas of practice to achieve standardization and efficiency. Communication was disjointed, engagement scores were low, and the long-standing style of authoritarian leadership had created a culture of silos, protection, and blame.

The Alzheimer’s Association made a strategic decision to merge all of its separately incorporated chapters into a single, nationwide organization. This required creating alignment among 47 independent organizations and managing the challenges associated with wide-scale change.

Front of historic college building with a tower

A prestigious college of nursing reorganized its leadership structure to break down silo’s and facilitate more effective collaboration and support for students and faculty. While the faculty were excited about this change, they continued to be confused about the work of the departments and how it related to the committees.

Two fighter jets flying in formation

A large, multinational Aerospace and Defense company had a large group of frontline and mid-level managers who had been promoted for their technical competence.  To advance in their careers, they needed to develop a clear understanding of the role of a leader and how to apply critical leadership concepts with their teams.

Unified team

As a result of a reorganization, a new leadership team was formed. While the team members knew one another, their work had rarely overlapped, and they worked alone. With the new structure, they were now one team that needed to lead across the broad spectrum of their department’s clinical and administrative services.  They were skeptical that they had anything in common, and did not trust the situation they found themselves in.

Two multi-story buildings on the Northeastern University (NU) campus in Boston

A large university was investing in a group of leaders but was unsure what content was most important.  There was also concern that the leaders had been overwhelmed during the COVID 19 pandemic and needed support for their own health and the health of their teams.

This academic medical center department was struggling with developing strong leaders from within their team. New leaders were often overwhelmed and frustrated with how to make the transition from their success as a technical expert to a new leader. They struggled with moving from peer to leader, addressing conflict, and coaching team members to meet performance expectations.     

Brigham and Women's Hospital Entrance Early Evening

A Boston area hospital was having a considerable challenge with the culture of one of its clinical units. The clinical team had experienced a high degree of turnover and an influx of new, less experienced team members. They struggled with trusting one another, which led to breakdowns in collaboration for delivering the best patient care.

As part of a reorganization, several new Department Chair positions were created for faculty to assume leadership roles. The roles were designed to take about 25% of their time, with the assumption that they would continue to assume their faculty responsibilities.

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